Terms & Conditions

Cancellation Policy

In the unfortunate event that you can't make your appointment please be aware we have a 50% cancellation fee to cancel within 48 hours of your appointment (emergencies and illnesses excluded) as it is unfair to other people who are waiting for an appointment. Clients who fail to attend without providing 48 hours notice before their appointment will be charged 50% of their appointment fee.

Confidentiality

We want to assure you that everything we speak about is confidential, however, with your permission, we may write a letter back to the doctor/specialist who referred you to thank them for the referral and explain what our goals are. Please inform us if you do not want us to write back to your doctor by mentioning it to us during the consultation. Information collected will be securely stored for 7 years at which time it will be securely destroyed.

Competency

Tammy Shemesh is a Clinical Nutritionist registered with the Australian Natural Therapeutics Association (ANTA) . She is also certified with Dr Leah Hechtman in fertility treatments.

Payments

At this time all payments are taken through Healthbank. A payment is required prior to the consultation.

Referrals

We appreciate your referrals. Please refer us to any of your friends who are thinking of starting a family, having difficulty conceiving or are pregnant or postpartum.

Health Insurance

Health Insurance may be available through your Private Health Insurance. Clients utilising services of the practice who are under Health Insurance will be required to pay the private practice fee and seek reimbursement back from their Insurance company; there may be out of pocket costs.